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Our mission is to help clients accelerate their business performance by maximizing their business systems, human capital, processes and resources in order to create value-added results.

New Realities of Leadership Communication

The new realities of leadership communication can be viewed from the context that we are moving to an era of organizational conversation. This reality has come about as a result of five things: Economic Change, Organizational Change, Global Change, Generational Change and Technological Change. Economic Changes has resulted in the increasing demand within the service industry and has evolved to become more economically significant relative to knowledge work. This has supplanted other kinds of work and we are constantly seeking advanced ways to process and share information. Organizational change has created a flatter hierarchical structure with the frontline employees involved in more value-creating work with bottom-up communication being important for decision-making. Global change has created a diverse and widespread workforce whereby you are navigating across geographical and cultural lines which has caused the interaction to become more fluid and complex. Generational change has caused a younger workforce to expect peers and authority figures to communicate with them in an energetic and two-way fashion. Finally, technological change has caused the reliance of an older and less conversational channel to be plausible. Social media platforms have become more powerful and widespread. Intimacy is the first stage for establishing a connection with our employees. However, in order to obtain the intimacy, we must have great interaction and dialogue. 1)    Interactivity: Promoting Dialogue. A personal conversation is the exchange of comments or questions between two or more people. One person holding the conversation is not a conversation. This remains true of organizational conversation which leaders talk with their employees instead of to their employees. Interactivity allows the conversation to be fluid rather than closed and directive. The effort of interactivity reinforces, and builds upon, intimacy: Efforts to close the gaps between leadership will deteriorate if employees don’t have the tools and the institutional support they need to speak up or to talk back. A shift toward greater interactivity is driven in part by the shift in the use of communication channels. For many years, technology made it difficult or impossible to support interaction within a company of any size and the media that companies used to achieve scale and efficiency. However, new channels have disrupted the one-way structure. Social media have given leaders and their employees an interactive voice with the style and spirit of a personal conversation. It is important for organizations to deploy the right technology; however, equally important is the...

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7-Tips for Optimum Work-life Balance

As leaders, have you ever felt that your life was so chaotic that you didn’t know if you were coming or going! Major deadlines to meet and team members calling out sick. What is a leader to do! We may feel that we are not fully present in the moment and this gives us a sense of not being effective or efficient. How can we get it all done with managing our career, business and family? My years of research and coaching successful executives and leaders indicate their ability to remain present in the moment and be successful in life has been attributed to creating a blueprint. You will have to determine the type of blueprint that works for you. I recently talked to my daughter who is achieving success in her young adult life and she creates an annual blueprint that has given her optimum work-life balance. Let’s take a look at some tips that can help you achieve balance. I have personally and know many who have adopted the B-Alert System. Napoleon Hill said it best, “Every well-built house started with a definite plan in the form of blueprints.” Why not create your own plan for work-life balance and success? Here are six tips from the B-Alert System and one more that I have thrown in for good measure! Create a Blueprint – This is how you prepare for your day. You do prepare don’t you? A blueprint is simply a map for the day. There are two options for preparing your blueprint. Either do it the night before or early the next morning before your day kicks off. Create a blueprint recording system and keep it simple! Take Action – When it comes to reviewing your results, the amount of action you put into your day will directly determine your score. You probably have already noticed, there is a major difference between being busy and taking specific, well-planned action. You can have a busy day with nothing to show for it. You did not move closer to accomplishing your goals and the day just passed you by. Concentrate on the activities that produce the greatest results for you and delegate effectively. Learning is Golden – Learning is golden because a well-balanced day includes taking time to expand your knowledge. Develop the habit of reading at least twenty to thirty minutes in the morning. It’s a great...

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Creating a Blueprint for Work-life Balance

“When you work, work, and when you play, play. Don’t get the two mixed up!” –Tangela Davis Is this you or can you relate to the following scenario? “You rise early in the morning, no later than 6:00 am, drink 2-3 cups of coffee before you start your day, work hard all day including skipping lunch, maybe tell yourself you are going to spend time with family and will arrive home at a reasonable hour; however, you end up working later or taking work home with you and sometimes working into the wee hours.” This becoming more and more common as people struggle to find a healthy balance in their lives. Often time greater pressures are on women, who work full-time building a career or business, still expected to cook, clean and somehow cater to her family’s needs. In the mix, you lose sight of taking care of yourself. Let me assure you, there is a better way and there are people who have achieved optimum balance in their daily lives. Let me share a story with you…Let’s take John and Jennifer who have been married for 15 years with two kids. Jennifer started her own business six years ago (a technology business). This family takes annual vacations. At least six weeks off for fun every year. John and Jennifer had parents with strong values that influenced their habits growing up. An important value they learned was “If you are going to a job, do it to the best of your ability.” Another strong value learned was saving and investing. By the time they were married, they both had a savings plan in place and they were able to maximize their join savings plan. At work, Jennifer has a first-class executive assistant who allows her to focus on what she does best. She does not get caught up in unnecessary paperwork and rises early to kick-off her day. She rarely arrives home later than 6pm. At the beginning of the year Jennifer and John sit down and plan their personal and family goals. This includes scheduling time for vacation and mini-breaks. Twice a year Jennifer enjoys a long weekend away with her Mastermind Group to enjoy skiing. Here is the million dollar question, “Do you enjoy a healthy, well-balanced lifestyle, doing work that you love, and that gives you an excellent financial return and allows you to have significant...

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Leaders with Attitude

June 25, 2013 Genuine “Leaders” have an attitude about them Have you ever noticed that the leaders you admire have an ‘attitude’ about them? This is because people who are true ‘leaders’ are not easily discouraged by obstacles and issues that might deter others. In fact, they don’t see them as “obstacles and issues,” but problems to solve and situations to work through. A real leader will work and play hard to find and keep their ‘team’ and or business together. In essence…. • Leaders are not daunted by failure:  Leaders believe that if you fear failure too much then you’ll have a hard time getting past breakfast! • Leaders are not daunted by rising before the sun does:  Show me a successful lazy entrepreneur and I’ll show you a purple horse. A true leader will work as hard as you. • Leaders are not daunted by hard work: In fact they don’t think of it as “work.” Instead they think of it as an investment in you, their team and the business….in your joint business partnership. • Leaders are not daunted by risk:  Too much risk is seldom good; but nothing really innovatively great is ever accomplished without some degree of risk, very often there can be quite a bit of risk to achieving greatness. • Leaders are not daunted by ownership and responsibility:  Leaders have no choice but to take it, Leaders believe that if you want the rewards then you and they have to ‘go with the flow’ and also take ownership and responsibility along the way. • Leaders are not daunted by conflict:  Conflict is the currency of leadership; you have to be able to handle it effectively or your team, and other colleagues won’t want to follow you. • Leaders are not daunted by what they can’t see with the naked eye: Vision in a business means looking past the horizon to opportunity invisible to others. • Leaders are not daunted by bare forearms: As in the kind that goes with rolled-up sleeves and being part of a wider team. • Leaders are not daunted by the unknown: True leaders work at their business relationships and look for new ideas. They are open to try new things to maintain their business growth. • Leaders are not daunted by admitting fault: A real leader instinctively know that too much hubris, excessive pride or arrogance and...

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Trinity Strategic Consulting, Inc. Celebrates 10 Years of Service!

As Trinity Strategic Consulting, Inc. “celebrates 10 years of serving clients” nationwide so is our core value of reaching a broader audience in building the best and most authentic leaders on every level of the organization. As President/CEO of Trinity Strategic Consulting, Inc., it has been my honor and pleasure to serve our business community in the areas of Executive Coaching and Training and Development. However, the time has come for us to reach a much broader audience by expanding my leadership expertise with professional speaking. My sister has always said that I am a “talker” and “motivator”! Must have inherited it from my Grandfather as he was a talker and the greatest story teller in the family! Most of all, he was a great inspiration to me as he did not learn to read and write until he was well into his 70’s. With over 20 years of coaching leaders to success and assisting them with building authentic leaders within their own company, I am pleased to introduce my signature program for executing the goal of building authentic leaders on every organizational level…Building a Triple “A” Effect Organization! This pragmatic simplistic approach encompasses three elements: AMBASSADORS – Business leaders are recognizing that thought leadership has become a key differentiator and can be a great instrument for building ambassadors. The unsung benefit of thought leadership is how it can inspire and motivate employees and act as a talent retention and attraction magnet. Companies that strategically involve their employees in the thought-leadership journey – from marketing to finance will find a number of happy consequences. Investing and creating ambassadors gives employees something to talk about over and above the products or services they sell and poise them for a successful leadership track. Ambassadors are empowered to have deeper conversations and foster a more meaningful relationship with clients, leaders and peers. ACTION – As leaders, how easy is it to move people to action? Are you asking/telling them or using some form of coercion? As a result of missed deadlines, are you repeatedly asking your employees to accomplish the work and projects assigned? Inspiring employees to take action means bringing the vision to life whereby it taps into the core spirit for the passion and excitement that lies within us. The movement to action requires the foundation of ideas that we must act upon and remain diligent with our ambassadors! ACCOUNTABILITY...

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Three Sides of the Triangle: The Faces of Trinity Strategic Consulting

At Trinity Strategic Consulting, Inc. we have a very diverse and highly-skilled team of consultants that allow us to do what we do best – get you the results that you want and need. While these faces are only three of many, they embody the Trinity Strategic Consulting experience. Tangela M. Davis As the founder and CEO of Trinity Strategic Consulting, Tangela brings over 22 years of business experience in executive coaching, human resource management, and consulting. She draws upon her experience in the banking/finance, commercial real estate, retail, government, security services, non-profit, and technology industries. She is a UNC Charlotte alumnus with very strong ties to the community. Tangela has been published in the Mecklenburg Times, Charlotte Business Journal, Charlotte Woman Magazine, and The Black Pages and interviewed by various other newspapers and publications. She recently published the eBook, “If I Knew Then What I Know Now, An Entrepreneur’s Guide for Avoiding Costly and Dumb Business Mistakes.” Trinity Strategic Consulting Inc. is her vision brought to life – a national management consulting firm in the Charlotte metropolitan area that specializes in accelerated business performance, business strategy, and revenue growth. Lamar Russo Lamar is the Business Development Specialist for Trinity Strategic Consulting, Inc. He has over 16 years of business experience which include small business development planning, marketing strategies, sales management, sales volume and profit attainment, and program implementation. Lamar is a Georgia State University alumnus with extensive experience designing and implementing best practice methodologies and new business development strategies. He brings his expertise and skills to Trinity Strategic Consulting as he works with our prospective clients to establish services and business relationships Dawn Schaeffer Dawn leads Trinity Strategic Consulting, Inc.’s expansion of core services in accounting and payroll management. She brings over 20 years of accounting experience from the manufacturing and services industries. Her expertise and high level of energy has proven to be a great asset to our company as well as our clients. Dawn has an educational background in accounting, mathematics and psychology from Columbia College of Missouri. Our team is dedicated to delivering results that will bring your company continued and greater success. Stay tuned for website updates as a profile page for each team member is uploaded in the coming...

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Self-Consideration: Time Management for the 21st Century Leader

Self-Consideration – “Don’t Waste Your Own Time” Time Management for the 21st Century Leader  Lately, many of my clients have been expressing concerns about time management. In response, I have posted a few tips below to help with time and task management. The first step in better time management is prioritizing. You have to prioritize your tasks and responsibilities. Your first priority should be Strategic Goals which include business planning and relationship building. Your next priorities should be operations which include managing your business including its systems and processes. Time-sensitive issues and projects should be handled next. Your last priorities should be minor administrative tasks and micromanaging. Use the following time-management guide as a tool to help you prioritize. Priority 1: Important and Urgent Priority 2/3: Important and Not Urgent Priority 2/3: Not Important and Urgent Priority 4: Neither Important Nor Urgent Once we have our priorities in order, it’s a lot easier to manage our businesses, including people and processes. Often times, we find ourselves busy between long meetings and short conversations answering questions and responding to concerns from our staff. This may sound counterintuitive, but I find it helpful to schedule more meetings. Rather than having just two meetings, one executive and one staff and having lots of impromptu discussions with employees throughout the week regarding their individual projects, it’s more efficient to have a weekly executive meeting and staff meeting and monthly-one-on-one meetings with other employees. Your time won’t be spent responding to questions and concerns the second they come up, but rather, puts the staff in a position where they have to batch their questions and concerns about individual projects for your meetings with them. Depending on the nature of your business, some of these meetings can even be electronic – using the phone, Go-to-Meeting, or even Skype. It’s also helpful to set up established office hours, so that there is a designated block of time every week when people will know that they can come in your office and speak with you. Rather than having people popping in and out of your office throughout the day, they will know that unless it’s an urgent matter, they can come see you in person during your office hours. If you’re like me, it’s easy to spend two hours a day just checking and responding to emails. Sorting through them to find the important ones is a...

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5 critical steps toward better business development

Along with the global economy, there are significant signs indicating how radically the government contracting business has changed in the past few years. It’s apparent this new world order demands different models for winning business, and requires visionary leaders who step up, transform their organizations, and out think, outsmart, and out act their competition. There are some similarities between government contracting and the energy industry’s deregulation era a few decades ago. During that time, the whole world turned upside down for energy utilities, originally conditioned to have no competition. Whole segments went from safe-regulated environments with guaranteed profits, to being required to compete for some of the same customers they once served. With a new ability to spin off for profit subsidiaries, they were also encouraged to search out and create new opportunities, not just capture whatever business was handed to them. Prior to this, a few senior utility executives visualized the inevitable deregulation revolution about to take place. They proactively re-engineered their models and reorganized the way their companies went about producing revenue. Ignoring criticism, they took visionary steps, some of which their traditional-minded colleagues considered too risky. They changed their utilities’ collective culture to a proactive business model and repositioned their organizations to compete in the marketplace before the deregulation cataclysm hit and their conventional revenue growth paradigm shattered. This preemptive strategy brought with it a significant investment in developing and implementing a business development process as well as training personnel. History proves this proactive strategy succeeded. The new climate in government contracting, with dwindling opportunities and growing competition, requires more than cost-cutting tactics and job elimination. Reactively bidding everything that remotely matches up to your firm’s capabilities without gathering critical bid/no bid intelligence, passively farming your current customers for expanded business, or simply tweaking your business development/capture/proposal processes won’t provide the winning formula for sustained revenue growth. Your likely result from these steps is a costly lesson in lost time, misused personnel and wasted resources. Moving the revenue needle on a consistent basis requires a visionary call to action to a multifunction, multi-disciplined approach in the business development sphere. This encompasses five areas for change management: Foster a Transformation in Business Development Personnel, Process, Structure and Organization Mindset. BD professionals must rise above tired conventional models and embrace critical, innovative thinking. The reactive mindset is out; proactive is in. Install an Opportunity Identification and Qualification Methodology to...

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Do You Have the Drive to Win? How to Gear Up for the RACE for Business Growth

Whether you’re a business owner, an executive, or a manager, you’re always faced with the challenging task of finding new ideas and strategies that will drive business growth. If you drive smart, your result can be well worth the long trip to increased sales, higher commissions, advanced levels of customer retention, improved productivity, and increased profitability.To maximize your driving power, you need an accurate road map to show you the best route. To get one, you need to tap into the greatest asset your company has—the combined brainpower of your people. Within them lie answers to your questions, solutions to your problems, ideas to rev up your company’s growth, and methods to keep you from breaking down. Without their help, you can’t move forward. Imagine for a moment that you’re a professional race car driver (oh, come on—it will be fun.) To win the race, you’ll need a state-of-the art race car and proficiency at the wheel. With daredevil and risk taking, you can slant the odds of winning in your favor. But without a highly efficient and cohesive pit crew, you will never win the race. Just as speed is a critical factor in racing, it’s the same in business. You must be fast to respond to needs of your customers, fast to respond to changing markets, fast to bring new products/services to customers and fast to find cutting-edge solutions to problems that may exist. For right now, though, you need to slow down before you can speed up. Slow down and work with your people to create your strategy. Get together with your race team. If your company is too large to involve everyone, be sure to include groups of people representing all levels and from every department. Don’t exclude that new recruit. He or she may have valuable ideas they learned from their former employer but have yet to come forward with them because they have been busy trying to “fit-in.” Take them to an environment where there are no distractions. Before you begin, create ground rules such as. . . We will leave our titles at the door. We will do our best to completely open and honest. We will show respect for each other’s opinions. We will all participate, and not sit silent. We will be understanding of each other’s pressures and concerns. We will strive to see things not only through our own...

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Five Best Time Management Habits Executives Should Practice

For the last thirty years, I have traveled all around sharing my Time Management and Personal Productivity principles in seminars, keynotes, and through executive coaching. There are dozens of things we all ought to do to enhance our daily success and I have included what I think are five of the more important habits. I find that most people know what it is they should be doing. A reminder list such as this may help us to better accomplish those good intentions.   1. Use The 20/80 Rule. 20% of an effort generally accomplishes 80% of the result. To achieve an additional 20% of the result, it will take an additional 80% of the effort. We cannot create any more time, but we can leverage our time by focusing on those things that give us “the biggest bang for the buck.” Avoid getting bogged down in “majoring in minors.” Direct your attention to 20% of your customers/clients who will give you 80% of your success. Give special attention to that group of 20% of the people you deal with who have the potential for delivering 80% of what you need.   2. Network Your Way To Success. Identify and target those who you need to get to know. This is not an exploitive technique of “bleeding them for all they are worth.” In fact, it works just the opposite. Help these people with what they need first. “To have a friend, be a friend.” “What goes around comes around.” If you give freely to them first, they will give to you what you need and want.   3. Get A Gopher. We all have 10-20 hours per week of minutia, like getting the car gassed up, running errands, mowing the lawn, etc. It’s all stuff that makes our lives work. There’s nothing wrong with doing it ourselves, but if you are saying, “I don’t have enough time to do the things that really count,” and you are spending 10-20 hours per week on the routine items, you have a choice. Hire a high school or college kid, a “Gopher,” who will “go for this and go for that,” then re-allocate those hours to tasks that will enhance your career success.   4. Work With A Clean Work Environment. “Out of sight, out of mind.” The reverse of that is true, too, “When it’s in sight, it’s in mind” and...

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